But today, more often than not, those companies that would benefit the most from multilingual bots are instead opting to build separate bots for different languages. This makes sense considering the complexity of creating a multilingual chatbot. But whether you own a business that would greatly benefit from this type of program or not, it's important to remember that what we're really talking about is machine translation. As much as some of us might like to believe that artificial intelligence is capable of high quality, simultaneous translation of multiple languages, there are many challenges to overcome before that can be achieved - challenges such as:
• Differences in word usage and meaning between different regions - even if they speak the same language
• Cultural sensitivities need to be understood and considered to ensure that you don't alienate or offend your users
• Before translation can take place, your multilingual bot must have the ability to understand what language a user is speaking, so it should include a language detection tool - but this type of tool will only work if you already have a multi-language database
• Regional accents can vary wildly, so it would be best to implement several rather than to limit yourself (and your target audience) to a single one
And these are just a few of the issues faced by companies embarking on the task of creating their own multilingual chatbot tools.
Although the task is incredibly daunting, there are no doubt companies that would benefit enough from a multilingual chatbot so that it would make it worth the time and effort to actually try to develop one. But in the meantime - certainly at least until the technology has advanced far enough to meet current needs - let's pause to remember one important fact: machine translation is no match for the high-quality translation services provided by a trained, experienced linguist. The future of the Internet could very well involve a variety of multilingual chatbot tools, but we're not there yet. If you're attempting to expand your business to reach a global audience in 2018, the most feasible way to do that might very well be the old-fashioned way: with translation services provided by an actual person.
At MI Translations, our commitment to our customers is as unwavering as our dedication to providing accurate, precise translation services. We have been able to distinguish ourselves because of our team and the processes we employ to guide our work.
We're committed to excellence in everything we do. It's that simple.
We would be happy to provide you with a free quote for your translation project: https://www.mitranslations.com/contact-us/
Article Source: https://EzineArticles.com/expert/Marina_Ivanova/2355900
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